WHY BUY FROM INTENSE UK?

We get it. Cos we're riders too.

As riders and racers ourselves, we know that buying a new bike is a big deal. That’s why we offer a specialist service before, during and after your new Intense purchase – all based right here in the UK.

14 DAY RIDE OR RETURN

We’re so confident that you’ll love your Intense for life that if you’re not totally stoked with your new ride, you can return it up to 14 days after receiving it – even if you’ve ridden your bike.

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You’re ordering from the UK

Every stage of your bike order will be taken care of by our UK sales team of mountain biking enthusiasts, based in the fine riding country of South Gloucestershire.

UK-BASED CUSTOMER SERVICE

Got a question? Want some advice? Our experts are here to help and love sharing their experience of all things Intense. Just call us on 01454 550343 or email help@intense-cycles.co.uk.

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Your bike is  here ALREADY

We only list in-stock bikes on the site. Whichever Intense you choose, it’ll roll straight from our on-site UK warehouse to the workshop, ready for building and a quick delivery.

Custom set-up, just for you

When you pick your bike and checkout, you can add details such as your height, weight and riding style. Our own expert Intense Cycles UK technicians will use this information to get your bike setup to suit, tweaking front and rear suspension to find a sweet-spot that will feel great right from your very first ride.

TUBELESS SETUP WITH PEATY'S

We all ride tubeless – and frankly in UK conditions, why wouldn't you? That's why you can choose to have your new bike delivered with tubeless already setup using Peaty's trail-friendly sealant, making that first ride on your Intense even better!

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A history of innovation 

We’ve been at the heart of mountain biking since we created the first ever downhill bike, the M1, in 1994. Hell, we even built a 29er DH bike in 2001. With Intense, you know you’re getting the latest and greatest designs, fresh from founder Jeff Steber’s drawing board.

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FREE EXPRESS SHIPPING

We know you can’t wait to get on your new steed as soon as possible, so we strive to get every bike built, tuned for you and dispatched within 48 hours of your order. We also know how annoying it is to pay extra for delivery, so unlike some other direct bike brands, your shipping – including bike box and tools – is totally free.

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Nearly built on delivery

We fine-tune your gears, brakes and suspension in our workshop. All you have to do is rotate the stem and attach your bars, attach the rear mech and attach your wheels. Your bike will come with a free and exclusive Intense toolkit including torque wrench and shock pump to help you get your set-up spot on.

Ongoing UK support

As an Intense owner, you can come straight to us for any aftersales support you might need. Give us a call us on 01454 550343 or email help@intense-cycles.co.uk.

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